1. Information We May Collect
We may process information you provide such as your name, email address, account details, billing-related information, support messages and service information. Technical information may include IP address, browser/device information, login activity and security/service logs.
2. How We Use Information
- Provide and manage hosting services.
- Authenticate accounts and provide support.
- Confirm orders and maintain transaction records.
- Prevent fraud, abuse and unauthorized access.
- Troubleshoot and improve services.
- Send important account, security and service communications.
3. Payments
Payments may be processed by third-party payment providers. VajraHost may receive transaction status, reference IDs and limited billing information needed to confirm or support an order. The payment provider's own privacy terms also apply.
4. Cookies & Technical Storage
The website or connected services may use cookies, local storage or similar technologies for essential functionality, preferences, authentication, security and analytics.
5. Sharing & Security
Information may be shared with service providers where reasonably necessary to operate hosting, payments, communications, security or support, or where required by applicable law. Reasonable safeguards are used, but no online system can guarantee absolute security.
6. Retention & Your Choices
Information may be retained as reasonably necessary for service delivery, security, accounting, disputes and legal obligations. You may contact support with privacy or account-information requests, subject to applicable retention requirements.
7. Third-Party Services
VajraHost may link to services such as the hosting panel, Discord, Instagram, WhatsApp and payment providers. Their own privacy policies apply when you use those services.
8. Contact
For privacy questions, contact VajraHost through the support channels shown on the website. Never send passwords or secret credentials in a support request.